Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when you use this website. This may include:

• Contact form: name, phone number, email address, preferred appointment date, and any message you choose to send.
• Appointment chat: messages you exchange with the virtual assistant to help schedule or answer basic questions about the practice.
• Usage data: page views, clicks, and device/browser information collected through Google Analytics to help us understand how visitors use the site.

Please do not submit sensitive health information through the contact form or chat unless you are comfortable with it being transmitted via email and stored by the services described below.

2. How We Use Your Information

We use the information we collect to:

• Respond to consultation requests and schedule appointments.
• Answer questions through the virtual assistant and route requests to the appropriate office.
• Improve website content and understand how visitors navigate the site.
• Communicate with you about your inquiry or appointment.

3. Sharing and Disclosure

We do not sell your personal information. We share information only with service providers necessary to operate this website and respond to your requests:

• FormSubmit.co: delivers contact form submissions to our office email address.
• Lovable Cloud: hosts the website and powers the appointment chat feature.
• Google Analytics: provides anonymized website usage statistics.

We may also disclose information if required by law, to protect our rights, or to comply with a legal process.

4. Cookies and Analytics

This website uses cookies and similar technologies through Google Analytics to track visitor interactions, such as pages visited and time spent on the site. You can manage or disable cookies through your browser settings. For more information about Google Analytics, visit Google's Privacy Policy.

5. Data Storage and Security

We use reasonable technical and organizational safeguards to protect information submitted through the website. However, no internet transmission or storage system is completely secure. The website is hosted on Lovable Cloud infrastructure, and form submissions are handled by the third-party services listed above, each of which applies its own security measures.

6. Data Retention

We keep contact form and chat information for as long as needed to respond to your request, schedule care, and meet administrative or legal requirements. If you would like us to delete your information, please contact us using the information below.

7. Your Privacy Rights

Depending on where you live, you may have rights to access, update, or delete your personal information, or to opt out of certain data practices. To make a request, please contact us. We will respond to reasonable requests as required by applicable law.

8. Children's Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: